Shipping

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Free SF Express & DHL Express Domestic* services will be offered.

You may choose from any of the followings:

  • SF Drop & Pick (Self-Pickup)

  • SF Speedy Express (To-Door)

  • DHL Express Domestic Service (To-Door)


*For DHL Express Domestic service:

1: Not available to PO Box Address, Ma Wan, Discovery Bay, Restricted Areas & Outlying Islands.

2: If the shipment pickup or delivery is in the Designated Domestic District (listed below), a surcharge per shipment will be levied.

Designated Domestic District

- All areas in New Territories except Sham Tseng, Tsuen Wan and Kwai Chung

- Tsing Yi, Disneyland and Siu Ho Wan

- Tung Chung and Chek Lap Kok

Returns

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ALL products are non-refundable & non-exchangeable.

However, we offer 1 time free size adjustment for ring items*.

In case of a resizing request, please keep the e-receipt and contact us via email / WhatsApp within 5 days from the date you received the parcel. We will arrange for you accordingly. 

*The size of the following items cannot be adjusted:

  • Eternity style for rings