Shipping
Free SF Express & DHL Express Domestic* services will be offered.
You may choose from any of the followings:
SF Drop & Pick (Self-Pickup)
SF Speedy Express (To-Door)
DHL Express Domestic Service (To-Door)
*For DHL Express Domestic service:
1: Not available to PO Box Address, Ma Wan, Discovery Bay, Restricted Areas & Outlying Islands.
2: If the shipment pickup or delivery is in the Designated Domestic District (listed below), a surcharge per shipment will be levied.
Designated Domestic District
- All areas in New Territories except Sham Tseng, Tsuen Wan and Kwai Chung
- Tsing Yi, Disneyland and Siu Ho Wan
- Tung Chung and Chek Lap Kok
Returns
ALL products are non-refundable & non-exchangeable.
However, we offer 1 time free size adjustment for ring items*.
In case of a resizing request, please keep the e-receipt and contact us via email / WhatsApp within 5 days from the date you received the parcel. We will arrange for you accordingly.
*The size of the following items cannot be adjusted:
Eternity style for rings